右边: right side, right, to the right...
大型: large, large-scale...
镇静: calm, cool...
投诉: complaint, to complain, to register a complaint (esp. as a customer)...
类别: classification, category...
上当: taken in (by sb's deceit), to be fooled, to be duped...
转机: (to take) a turn for the better, to change planes...
肩膀: shoulder...
照相机: camera...
返还: restitution, return of something to its original owner, remittance...